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Owned and operated by Nurse Carice LLC, our team is ready to assist with lighting, wine coolers, or any order questions.
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Frequently Asked Questions
How long does shipping take?
Handling time is 1 to 3 business days, with transit taking 5 to 8 business days after that. Free Shipping on Most Orders Within the Continental U.S. (Excludes AK/HI) is available on most orders within the Continental U.S. (excludes AK/HI).
How can I track my order?
Once your order ships, you will receive a confirmation email with a tracking number. You can use that number to follow your package from our warehouse to your door.
What is your return policy?
We offer 30-day returns on eligible items. If your chandelier, pendant light, sconce, or wine cooler does not meet your expectations, please refer to our Return Policy page for full details on how to start a return.
Can I exchange an item for a different style or finish?
Yes, exchanges are available within the 30-Day Returns window. Contact our team with your order number and the item you would like instead, and we will walk you through the process.
What bulb types work with your chandeliers and pendant lights?
Bulb compatibility varies by fixture. Each product page lists the recommended bulb type, base size, and maximum wattage so you can choose the right fit for your space.
How do I choose the right size fixture for my room?
A helpful starting point is to add your room's length and width in feet, then convert that number to inches for an ideal fixture diameter. Our team can also help you find the perfect scale for dining rooms, entryways, or kitchens.
Do you charge sales tax?
Sales tax, if applicable, is calculated and displayed at checkout.
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Most inquiries receive a thoughtful reply within 24 hours during business days.
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30-Day Returns
Not the right fit for your space? Returns are accepted within 30 days, backed by our return policy.
Free Continental Shipping
Most orders ship free within the Continental U.S., with no order minimum required.
